TxTag eyeing new contract for toll transactions management
WEBSep 9, 2024 · In 2013, TxDOT announced a five-year contract with data-systems giant Xerox for management of TxTag tolling and customer service. In 2017, Xerox and Conduent split, with Conduent taking over the ...
WATCH: Here’s everything we found investigating your TxTag …
WEBMay 17, 2023 · KXAN journalists examined hundreds of complaints about TxTag, the state's toll system, and found persistent problems with billing, customer service, and accountability. Watch the special report...
TxTag Troubles | A Viewer-Driven Investigation - KXAN Austin
WEBSep 10, 2024 · KXAN reports on the complaints and problems of TxTag users, the toll system operated by Texas Department of Transportation. The investigation covers billing errors, customer service, vendor...
Drivers say ‘good riddance’ to TxTag amid possible move to …
WEB1 day ago · While TxTag did not indicate that the transition is definite, it did request customers log into their TxTag accounts to update contact, vehicle and payment information and turn on autopay by Oct. 15. Accounts said to be in “good standing” will automatically be transitioned to the Harris County Toll Road Authority system, according to the email.
News - TxTag
WEBApr 19, 2024 · TxTag is a toll payment system that offers discounts, convenience and security for drivers in Texas. Read the latest news about TxTag's truck toll discount program, text phishing scams and toll rate increases.
TxDOT looks to pass off management of TxTag toll and customer …
WEB1 day ago · Current TxTag customers would still be able to use their toll stickers after the transition. TxDOT expects the Harris County Toll Road Authority to take over by the end of the year. ... KUT News. Drivers can use a TxTag sticker to pay for tolls along the 183 South expressway. TxDOT is looking into transfering management of toll services to the ...
Most Texas bills targeting toll road payment problems failed this …
WEBAug 18, 2023 · The law takes effect Sept. 1. The Texas Department of Transportation and the North Texas Tollway Authority said they took no official position on the failed toll-related bills discussed...
Is TxTag going away? Texas explores changes to toll tag - wfaa.com
WEBAug 9, 2024 · TxDOT says it's exploring options to increase its efficiency and customer service for toll road drivers in Texas. One of the options includes a contract that would transition its processing and...
TxDOT warning drivers of spike in texting scams targeting TxTag …
WEBAny text messages sent to TxTag customers will be sent from 22498. TxDOT asks TxTag customers to be vigilant of these ongoing scams and contact TxTag Customer Service directly at. TxTag.org. or by calling 1-888-468-9824, should customers receive an unsolicited text, email or message purporting to be from TxTag or another toll agency.
TxTag customers voice concerns over issues with billing statements
WEBOct 4, 2022 · Many TxTag users in the Austin area report receiving incorrect or unexpected bills for toll roads, despite having auto-pay or pay-by-mail options. The problems are allegedly caused by technical...
- Some results have been removed