Microsoft Copilot Compared to Apple Intelligence – What You …
Jul 9, 2024 · This is very similar to the expressed aspirations of Microsoft Copilot, which Microsoft describes as “AI for everything you do”, claiming that Copilot can help you “Work smarter, be more productive, boost creativity, and stay connected to the people and things in your life” by acting as “an AI companion that works everywhere you do and intelligently adapts to your needs.”
The Death of POTS? Not Quite, Here's Why - No Jitter
ILECs have been supporting an aging copper network because of the Telecommunications Act of 1996. The result is that the ILECs have had to support and maintain this infrastructure in the face of experienced technicians retiring, replacement parts becoming more expensive, and scarcer and copper cable failing due to age.
I Read the Microsoft Teams Voice SLAs So You Don’t Have To
Apr 11, 2024 · Subscription Date Delimited. Let’s start with the Introduction section of the document, where it says, “We will not modify the terms of your SLA during the initial term of your subscription; however, if you renew your subscription, the version of this SLA that is current at the time of renewal will apply throughout your renewal term.”
No Jitter | Insight for the Connected Enterprise
Dec 20, 2024 · The return-to-office debate commanded headlines all year, workers kept telling researchers they’re not okay -- and attitudes around AI adoption may bear the brunt of the current employee experience.
NEC Exits Premises-based UC - No Jitter
Apr 19, 2024 · UNIVERGE BLUE offers native UCaaS and CCaaS, and a hybrid model with NEC PBX systems via the UNIVERGE BLUE Bridge. The service also includes several features not commonly found in competitive UCaaS offers such as …
No Jitter Roll: RingCentral Bundles AI Assistant, Moveworks …
Nov 1, 2024 · Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: RingCentral's RingEX now includes AI Assistant at no additional cost, Moveworks's launch of Agentic AI-powered enterprise search, Calabrio's debut two AI solutions for quality management in the contact center, Zingly's new AI solution ...
RCS: Game Changer for CX | No Jitter
Its decade+ journey has been a comedy of errors, and it’s not over yet. The weakness and power of RCS is that it isn’t owned by one company. Getting the device makers and carriers to agree has been challenging.
Big News from Avaya -- With Some Bigger Questions - No Jitter
Jul 16, 2024 · Last week, Avaya announced that its president and chief executive officer, Alan Masarek, will retire at the end of the calendar year (2024). His successor, Patrick Dennis, will take the helm and steer Avaya in its next phase.
The Year That Was In: Customer Experience and Contact Center
Dec 20, 2023 · In August 2023, Omdia Analyst Brent Kelly authored Avaya is Back, which not only summarized Avaya’s restructured product portfolio but provided some insight into Avaya’s overall strategy as well as the “to the cloud” trend which was particularly significant for Avaya because they own a large share of the global on-premises …
The Decommissioning of Copper Gets Real - No Jitter
“Given the sweeping changes in the communications marketplace since the passage of the 1996 Act, including the increasing migration of consumers of all sorts and sizes away from TDM technology, copper loops, and local telephone service toward newer, any-distance voice services over next-generation wireline and wireless networks and the wide range of competitors offering facilities-based ...