Strange sound coming from phone or computer when setting up My Pal Scout/Violet. Where is My Pal Scout/Violet’s connection cable? While personalizing My Pal Scout/Violet, he said “Uh oh, …

Personalize and explore My Pals Scout & Violet, interactive plush toys that respond to your child's name and voice.

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My Pals Scout & Violet Download Software Install LeapFrog Connect to manage and customize your My Pal Scout or Violet!

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Go to leapfrog.com/MyPals2 on your device (smartphone, tablet or computer). For a list of supported browsers, see System Requirements on the opposite side of this guide. Create or …

POWER UP by charging your device or inserting batteries. SET UP your device by choosing a download link below to install LeapFrog Connect. REGISTER your device by creating a Parent …

View the My Pals Parent Guide for detailed instructions on personalising your My Pals.

If you have tried all of the possible solutions above and are still encountering difficulty customizing Scout, visit LeapFrog Customer support at: