News

Some riders having problems with OMNY fare sysem, MTA advisory panel survey finds
The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...
As MetroCard Phases Out, Riders Gripe About Its Replacement
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
Nearly 75% of NYC transit riders have concerns with OMNY system, survey finds
Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...
Crain's New York Business2d
Some MTA riders aren’t happy with the tap-and-go OMNY system, survey finds
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...
Study finds some MTA riders aren't happy with transition to OMNY
The MTA is disputing the results of the survey and said its own research has found that transit riders are happy with the ...
74% of NYC commuters have had issues with OMNY, survey finds
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
74% of surveyed OMNY users report issues, most with reader
As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
Amazon S3 on MSN3d
Survey: 75% of riders report issues with MTA’s OMNY system
Rep. Brendan Boyle: “You need four Republican Senators to stand up and have the courage to vote, no” ...
Tapping into the future of NYC transit: ‘People want to see OMNY’
Millions of commuters monitor delays, detours, and changes in the transit system. A big one is on the way. The Metrocard is being phased out, and ONMY is the way to tap ...