A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

Starbucks announced the company would reverse its "open door" policy, limiting the use of its premises to paying customers ...

Starbucks is ending its open-door policy after nearly seven years, now requiring customers to make a purchase to stay in the ...

With Macy's leaving the Wanamaker Building, it's not clear what will happen to the Grand Court organ. Plus, Mom Chat text ...

The company will no longer let people hang out or use its restrooms without making a purchase. It's a business move that some say could come with unintended consequences.

Starbucks Corp. reversed a policy allowing anyone, even those who hadn’t purchased anything, to use its cafes, patios and ...

If you want to hang out or use the restroom at Starbucks, you're going to have to buy something as a policy is being reversed ...

Starbucks is abandoning its open-door policy, which allows people to hang out inside its cafes or use its restrooms without ...

The company announced its new code of conduct on Monday in an effort to bring customers back and increase slow sales ...