Costco (COST) appears to go viral on social media every week. Whether it's because of its popular food court items, ...

Gain deeper insights into customer sentiment with AI-driven tools that track emotions in real-time, which helps you improve ...

Whink and The Newfoundland Weavery are closing their doors in the near future. Owner Kim Paddon says there are lots of ...

Unlock the potential of AI to change customer feedback into actionable business strategies. Learn how insights drive growth, ...

A strengthened sales industry powered by technological innovation could foster entrepreneurship and drive economic growth.

Australians have been urged to “stay away” from the hustle and bustle of Christmas shopping if they’re prone to losing their temper following a rise in verbal and physical abuse over the festive ...

Almost all industries, including digital marketing, are being taken by storm when it comes to automation techniques.

A Paradigm Shift in Measuring Customer Value Traditionally, CLV was a financial snapshot, focused on predicting the direct ...

Opinion: Peace and goodwill to all? In the midst of the Christmas shopping rush retail and fast food workers are facing an ...

From this point AI can analyse and optimise to understand the performance through a combination of content intelligence, ...

The transition from market to mall reflects the adaptability of human behaviour to different social contexts. A study of 409 ...