Mechanisms for Managing AI Usage: Confirming Definitions of Now Assist Analytics and AI Control Tower

After deploying Now Assist skills or AI agents, who uses them, how much do they use, and what can be stopped? Where should administrators look?In ServiceNow, AI Analytics (formerly Now Assist ...
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‘Frontier AI companies have no moat’: ServiceNow’s Amit Zavery on why markets are getting software wrong

ServiceNow’s Amit Zavery says frontier AI companies lack a durable moat, arguing enterprise context, domain expertise and ...
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Why ServiceNow isn't worried about 'Claudification' and sees AI as an opportunity

ServiceNow President and COO Amit Zavery believes AI will create a divide within the software industry, rather than disrupt ...

ServiceNow: No Progress On Margins And Fully Valued (Rating Downgrade)

ServiceNow (NOW) downgraded to sell: valuation looks stretched in a high-yield market, with acquisition-led growth and ...

ServiceNow launches conversational interface to its service desk

ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that ...

Five takeaways from HPE’s Networking Investor Day

A little over a year after closing the Juniper Networks acquisition, Hewlett Packard Enterprise Co. today used its Networking ...