After their massive breakthrough and worldwide success, all eyes are on Turnstile. We cruise through Baltimore in the calm ...

In an era of shrinking resources, the gap between digital haves and have-nots could determine which organizations — and ...

Despite numerous challenges, the country’s contact center sector, along with the entire information technology and business ...

Introduction This guidance support trusts and community providers to enable front line staff to fulfil their legal requirements around the Mental Capacity Act (MCA) 2005; specifically when supporting ...

I still remember the first time I walked into a Trader Joe’s. It was 2008, and I was in San Francisco visiting my friend Matt ...

From streamlining service interactions to enabling real-time feedback analysis, GenAI has great potential to help companies ...

A 2025 study identified stress as one of 17 overlapping factors that affect the odds of developing any brain disease, including stroke, late-life depression and dementia. This work suggests that ...

Whether you’re launching a strategy, leading through change or simply trying to bring people together, the right story makes ...

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