In this op-ed, Ayaan Mohamud, RVP Marketing APJ, delves into the stakes of loyalty and what it means for brands in today’s ...
AI transforms loyalty programs by predicting customer needs, automating engagement and delivering hyper-relevant offers.
Lance Walker, Former CEO of Loyalty NZ The dictionary defines the verb engage as: involving a person or their attention ...
Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...
In India, many individuals adopt a multi-credit card strategy to meet various needs, such as instant discounts or cashback.
Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.
Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...
Lance Walker, Former CEO of Loyalty NZAlmost all loyalty programs rely on some form of loyalty currency as the mechanic for ...
Adele Eliseo of The Champagne Mile said the examples showed there was much value in being part of more than one airline ...
I’ll start with three non-negotiables: Clear, Global Entry, and TSA PreCheck. They all cost money but I justify the expense by considering the time I save. Global Entry lasts for five years — and ...
Four technologies that convenience retailers are prioritizing for 2025 are: C-store retailers are testing and discovering new ...
The competitive landscape of the online casino industry necessitates innovative strategies to attract new players. One increasingly effective approach is ...