Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

AI transforms loyalty programs by predicting customer needs, automating engagement and delivering hyper-relevant offers.

Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.

Adele Eliseo of The Champagne Mile said the examples showed there was much value in being part of more than one airline ...

Store loyalty cards compromise your privacy; the deals you love are down to your data. Even knowing the risks, I still use my ...

Myth: Rewards are always difficult to redeem This myth is rooted in older loyalty programs. For example, limited seats were available on points before Air Canada reacquired Aeroplan. Under the new ...

For example, a 20-cents-off-per-gallon offer just for them," he said. So, what is the secret to executing a loyalty program that continues to succeed as the industry evolves? Not overlooking the ...

Leading brands are discovering that modern loyalty programs - when executed strategically ... Through real campaign examples from our Great Big Book of Loyalty Campaigns, learn how innovative ...

Loyalty rewards programs can significantly increase customer engagement ... Run promotions at least one or two times per month. Examples of such marketing promotions are ...

In my experience, loyalty programs typically operate on a bets-for-points basis. For example, Winomania casino gave me points each time I wagered £10 on any of its games. These points contributed ...

Four technologies that convenience retailers are prioritizing for 2025 are: C-store retailers are testing and discovering new ...