Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

AI transforms loyalty programs by predicting customer needs, automating engagement and delivering hyper-relevant offers.

As supermarkets engage in loyalty wars, what should you really be buying (and avoiding) in each? 'Promiscuous' shopper Sophie ...

SAINSBURY’S is making a huge change to its Nectar loyalty scheme for 18million customers. The UK’s second biggest grocery ...

In the electronic commerce space, vouchers have become a widely used tool to enhance customer engagement, drive sales, and ...

PayU, one of India's leading digital financial services providers, has announced a partnership with AdvantageClub.ai, a ...

Sainsbury’s is making a major change to its Nectar card loyalty scheme which affects customers’ points. The supermarket chain ...

Store loyalty cards compromise your privacy; the deals you love are down to your data. Even knowing the risks, I still use my ...

TENS of thousands of M&S Sparks card members are missing out on free gifts by not making an easy move, The Sun can reveal.

Sainsbury’s has launched a significant update which will affect the 18 million shoppers who are signed up to its Nectar ...

Over the last year, scammers who had accessed Sainsbury's customers' Nectar accounts defrauded them out of an estimated 12.5 million reward points worth £63,000 ...

Tesco has made a major change to the way its Clubcard works but only for some shoppers. The supermarket chain has launched a ...