The credit card industry can be a cutthroat market. A constant barrage of offers entices consumers to leave their current card issuer for greater rewards, lower interest rates, or other targeted perks ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. When it comes to the ever-evolving world of payments, one ...

At Sainsbury’s, which has Nectar prices across nearly 10,000 items, customers with the loyalty card can save up to £450 a ...

In today’s hyper-connected world, your phone’s maps app predicts when it is time to head to "work,” health trackers buzz to remind you to stretch your legs, and voice-activated devices nudge you to ...

Only 26% of customers are satisfied with their cards experience Nearly one-in-two prospective customers abandon onboarding due to a poor experience 86% of executives plan to prioritize omnichannel ...

SEATTLE Starbucks Coffee plans to change its loyalty card program in December to reward guests with various benefits based on their frequency of visits, the chain said last week. Starting late next ...

INDIANAPOLIS--(BUSINESS WIRE)--The shifting tides of the US economy, the dynamic digital retail landscape and evolving consumer preferences are triggering seismic changes in brand loyalty. SAP Emarsys ...

Here’s how to use social media, email newsletters and public relations to build a community of loyal customers and achieve success for the long haul. Building a loyal customer community can ...