MANILA, Philippines — The Department of Trade and Industry (DTI) is looking to resolve consumer complaints faster as it launches an online-based Consumer Complaints Assistance and Resolution ...

MANILA, Philippines — The Department of Trade and Industry (DTI) is launching an online complaints resolution system later this month to quickly address the concerns raised by consumers.

MANILA, Philippines — The Department of Trade and Industry (DTI) reported a surge of consumer complaints involving online transactions during strict lockdowns enforced by the government in a bid ...