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Airbnb started rolling out an AI-powered customer service bot in the U.S. last month ... led to a 15% reduction in people needing to contact live human agents,” he noted during the analyst ...

A new report from UCLA’s Luskin Center charts the toll of the January wildfires on the L.A. area’s array of water districts.

A new report from UCLA’s Luskin Center charts the toll of the January wildfires on the L.A. area’s array of water districts.

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado ... In 2024, just 45 percent of people had their phone calls answered in that time, with ...

As the Pacific Palisades burned during an unprecedented firestorm on Jan. 7, 2025, and the following days, concerns immediately turned to a lack of water in hydrants and a reservoir capable of ...

How to Demonstrate Effective Customer Service & Attitude. Building an effective customer... Professional Ways to Answer a Business Phone Professional Ways to Answer a Business Phone. Working in a ...

The same memo went on to say that “LADWP was required to take the Santa Ynez Reservoir out of service to meet safe ... copy and operation direction with customer impacts. You’re an impressive ...

"We had plenty of water," said LADWP CEO and Chief Engineer Janisse ... which has been out of service for over a year. On January 7, the Marquez Knolls tank in the Palisades ran dry at 4:45 ...

LADWP saw less than 5% of its service area burned, and proportionally less of its customer base impacted. The report noted that Kinneloa has reported that its equipment did not suffer damage in ...

Copper wire thieves have left landlines inoperable across South Los Angeles. Some customers grow upset with AT&T.