AT&T made a “bold promise” to customers, telling them that the company plans to issue credits to consumers who lose phone ...

AT&T Inc. T has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...