Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to at least one customer’s account for ...
The hack was one of the most wide-reaching attacks of 2024 and saw the theft of millions of phone records from AT&T and Verizon.
The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.
The rooms are filled with elderly residents, their hands wrinkled and backs bent. They shuffle slowly down the corridors, ...
but she was rehired at another AT&T store where she allegedly continued to manipulate customers’ accounts. The company’s commission payment records for December 2021 to July 2022 showed that ...