A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store without purchasing anything.

According to Newsweek, the coffee giant has already shuttered 10 locations in 2025 and plans to close at least two more within the next month — including one in the Northeast. The company revealed in its 2024 Q4 earnings report it’s suffering from “pressures in both our top-line and bottom-line.”

Global coffeehouse chain Starbucks will cut corporate jobs as new CEO Brian Niccol continues to implement changes to bolster lagging sales and improve profitability.

After a challenging 2024, Starbucks has announced plans to close several locations in the United States this year.

The chain is expected to copy its successful China playbook of promotions and steep discounts in Malaysia. To commemorate the launch, Luckin priced its beverages as low as 2.99 Malaysian ringgit ($0.67). A Starbucks americano costs about 11 ringgit ($2.50).

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom use policies that varies by state and city.

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its stores or use the restroom, regardless of whether they bought anything.

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, Starbucks Chairman and CEO Brian Niccol said the Seattle coffee giant needs to ensure all work has a clear and accountable owner who can make decisions. The company also needs to reduce complexity and silos.

The coffee shop giant claims that a former senior vice president left only after a few months and didn’t earn his full sign-on bonus.

From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.

Jefferies analyst Andy Barish maintained a Sell rating on Starbucks (SBUX – Research Report) today and set a price target of $76.00. The

Metro Police arrested a man they say planted a hidden camera inside a Starbucks bathroom.The incident happened just before noon on Monday near Spring Mountain R