Upscale Studio is helping e-commerce companies make, run, and optimize TV ads using generative AI and machine learning.

BombBomb, a video messaging company for sales professionals, today launched Engage, a platform to help sales pros engage prospects with face-to-face video. BombBomb Engage is a complete rebuild of ...

CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

Companies are adopting AI to optimize field service management and improve CX, ISG finds. Plus, Gartner names five technologies expected to see high levels of investment in the finance function.

GTM Studio is a workspace within ZoomInfo's Go-to-Market Intelligence Platform to help revenue teams orchestrate and activate GTM campaigns in real time.

Paytronix's branded mobile app for restaurants and convenience stores now includes interstitials and deep linking messages.

April averaged 165 million robocalls/day and 1,910 robocalls/second, up 6.5 percent from March's average of 155 million robocalls/day and 1,794 robocalls/second. That's also a 12.3 percent increase on ...

The report also points out that contact center leaders are less than enthused about their ROI to date on AI investments, but they expect returns to increase.

AI Control Tower ensures integration into customers' enterprise strategies from a single unified platform; AI Agent Fabric delivers agent-to-agent and multi-model communication and collaboration.

NIQ Product Insights will enable global retail and CPG companies to address and adapt to regional regulatory changes, spot early shopping trends, and personalize and innovate products for consumers.

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...