A rich emerald alternative that didn’t hit the market until the late 1980s.

Before founding Crabtree Consulting, Megan had a successful professional career in the jewelry industry, which culminated ...

INTRODUCTION: Many sales trainers suggest holding sales meetings on Tuesdays or Fridays, but your store’s reality will ...

In our November Brain Squad survey, we asked jewelers to share two predictions for 2026 — one conservative, one outlandish.

This one still haunts me because she was such a good customer over the years.” This month, we’re posting your stories of ...

The Alternative Manager’s Fix: Ditch the 5-year plan. Embrace uncertainty. Adopt a “ready, fire, aim” mentality — launch ...

If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one ...

INSTORE’s November Brain Squad survey asked jewelers whether they use QR codes in their stores — and the industry is pretty ...

The customer] brought her mom’s old tennis bracelet to remove the diamonds to create a diamond necklace — as we often do. We ...

What does it mean? Dianna Rae High, owner of Dianna Rae Jewelry in Lafayette, LA, explains it best. She says this was one of ...

Here are 10 easy ways you can start the New Year off right: ...

Almost two-thirds of jewelers report strong sales performance, according to final INSTORE Holiday Mini Survey.