The former Chipotle CEO took the helm at the Seattle-based coffee shop giant in September. Since then the company has made ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

The American coffeehouse chain Starbucks has announced a reduction in corporate staff. The company's CEO, Brian Niccol, ...

Global coffeehouse chain Starbucks will cut corporate jobs as new CEO Brian Niccol continues to implement changes to bolster lagging sales and improve profitability.

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, ...

Starbucks said Friday it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to ...

Starbucks layoffs, JetBlue expansion, and assessments of both data centers and the office sector: All that and more in The ...

Starbucks CEO Brian Niccol said Friday he expects a round of corporate layoffs will come as soon as this spring, as the ...

CEO Brian Niccol framed forthcoming job cuts as a way to increase efficiency and accountability and reduce organizational ...