Editor’s note: This is the first article in a four-part series on actions supply chain leaders can take to improve cross-functional collaboration and create new more flexible and resilient supply ...

Getting started with supply chain network design: Talent, strategy, and the role of leadership Supply chain network design success starts not with software, but with a strategic mindset shift, the ...

Customer experience, or CX, has always been not only a focus of much corporate attention but also the differentiating factor of most successful organizations. What has changed in recent years is the ...

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then ...

If you want to hone in on the idea of a business being all about the customer experience, consider the mantra that DHL Supply Chain’s Dave Ames explained to Farmer School students during a Supply ...

Microsoft unveiled software that will help customers track and coordinate supply-chain systems by combining data from its own programs and tools from rivals like Oracle and SAP, seeking to attract ...

Supply shortage woes don't look like they're going away anytime soon. Here's what brands are doing to keep their customers satisfied. Since the pandemic, shortages have impacted practically every ...

Customers' entire supply chains can be managed at a single point of contact. 4PLs provide an all-in-one management dashboard with detailed visibility. 4PLs are becoming a viable option for small ...