How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

A tech stack, short for technology stack, is the combination of technologies, tools, programming languages, and frameworks.

Volvo Cars’ approach to manufacturing is becoming more software-defined, built on top of what it calls ‘a superset tech stack’.

Level AI proudly announces its placement on CMP Research Prism, an elite technology assessment framework developed by CMP Research, a division of Customer Management Practice (CMP) for customer ...

Here’s the truth: your clients don’t care about the complexity of your tech stack. They care about the experience you deliver ...