All company-owned Starbucks locations will default to ceramic mugs for customers consuming beverages in stores, and will also ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

The coffee chain's new code of conduct now requires a purchase to use the restrooms or spend time in its cafes. The company ...

The company will no longer let people hang out or use its restrooms without making a purchase. It's a business move that some say could come with unintended consequences.

The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting. The incident at that ...

Starbucks is abandoning its open-door policy, which allows people to hang out inside its cafes or use its restrooms without ...

Starbucks has announced that anyone who wants to hang out in the company's cafes or use its bathrooms will be required to ...

The world's largest coffee café chain announced on Monday a reversal on a policy where visitors will not now be required to ...

The Associated Press reports that the change reverses the company’s 2018 open-door policy, which was implemented following ...

One of the world’s largest coffee chains is implementing a huge new rule change that could have major ramifications for ...

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...