A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Starbucks on Monday said it was reversing a policy that invited everyone into its stores. A new code of conduct - which will ...

The coffee chain's new code of conduct now requires a purchase to use the restrooms or spend time in its cafes. The company ...

The world's largest coffee café chain announced on Monday a reversal on a policy where visitors will not now be required to ...

Starbucks recently changed its in-store policies. Discover why it's no longer the go-to spot for free office space, casual ...

The Associated Press reports that the change reverses the company’s 2018 open-door policy, which was implemented following ...

PHILADELPHIA -- If you want to hang out or use the restroom at Starbucks, you're going to have to buy something. Starbucks on Monday said it was reversing a policy that invited everyone into its ...

The company will no longer let people hang out or use its restrooms without making a purchase. It's a business move that some say could come with unintended consequences.

The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia Starbucks where they had gone for a business meeting. The incident at that ...