Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Visa plans to implement the ServiceNow Disputes Management, a dispute resolution system built by ServiceNow with Visa, that ...

ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced ...

Data.World's data cataloging and governance technology could help ServiceNow's customers get cleaner data — and more out of ...

AI Control Tower ensures integration into customers' enterprise strategies from a single unified platform; AI Agent Fabric delivers agent-to-agent and multi-model communication and collaboration.

To add the button to your web page or repository, use the following image: To create the URL for your template, start with the raw URL to the template in your GitHub repo. To see the raw URL, select ...

"Now is the time to be brave." The protest, titled "Knowledge is Power," was led by Clark faculty chair Kristen Williams, a professor of political science. Williams said she had never organized a ...

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Microsoft announced the availability of .NET Aspire 9.2 and the second preview of the .NET AI Chat Web App template, highlighting new capabilities that bring cloud-native orchestration and AI ...

HM Revenue and Customs (HMRC) has signed technology delivery company Tecknuovo to provide a knowledge management service for its borders and trade operation. It has agreed on a two-year contract ...

Ahead of ServiceNow's earnings, Wall Street worried about DOGE hitting government software spending. The company won six new US government customers in the first quarter. ServiceNow CEO Bill ...