AI agents are all the rage these days, with companies such as Salesforce Inc. and ServiceNow Inc. racing ahead in their development, providing tools that can automate customer service requests and ...

“As Customer Zero for ... also help you complete tasks. For example, you could say, “Help me schedule time off in February.” To bring back a holistic response, connectors link the agent to common ...

Much of the productivity gain the U.S. has seen in the past generation – ahead of all other developed countries – can be ...

We recently compiled a list of the 11 AI News You Should Not Miss. In this article, we are going to take a look at where ...

In this article, we are going to take a look at where ServiceNow, Inc. (NYSE:NOW) stands against other AI headlines you shouldn't miss. Sovereign AI: a new concept gaining traction in the realm of ...

NOW and Five9 recently expanded their partnership to deliver a turnkey AI-powered solution for unified end-to-end employee and customer experiences by combining ServiceNow Customer Service ...

Among the latest updates to Copilot Studio is the ability to connect agents to third-party applications such as Salesforce, ServiceNow ... calls for customer service, for example) to create ...