Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for being the leader in Brand Loyalty among all ...

This new cruise loyalty program offers rewards across bookings from multiple lines, a place to store all cruise line loyalty ...

AI transforms loyalty programs by predicting customer needs, automating engagement and delivering hyper-relevant offers.

Lance Walker, Former CEO of Loyalty NZ The dictionary defines the verb engage as: involving a person or their attention ...

Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

In India, many individuals adopt a multi-credit card strategy to meet various needs, such as instant discounts or cashback.

Shopify closed out 2024 with a bang, launching their ‘25 Winter Editions with a whole host of impressive updates. Most ...

Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.

Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...