This article examines the application of Agentforce Voice solutions within CRM environments, with particular emphasis on AI integration, conversational intelligence, customer-data orchestration, ...

Caldwell council votes 4-1 to transition from Flock to Axon, bundling license plate readers, drones, body cameras, tasers and AI software into a $6.7M, 10-year deal.

Experts at Lamar University say the biggest concerns right now may not be about AI becoming sentient, but about how people ...

Montage Health and Southwest General began with modest patient access workflows: scheduling, registration and appointment reminders. As the results ...

The system officially went live Monday, bringing digital fare payments, reloadable cards and real-time transit information ...

Leaders from healthcare organizations in New York, West Virginia and Boston shared thoughts on encouraging AI use among late ...

The American Bureau of Shipping (ABS), HD Korea Shipbuilding & Offshore Engineering (HD KSOE) and Siemens are working on a new digital twin system that could help predict how ammonia spreads on a ship ...

The U.S. Air Force has fielded the IRIS beyond-line-of-sight communications system on B-52 bombers, improving long-range ...

Even distant orbits may not make it across the one billion-year mark after the Sun collapses into a white dwarf.

The push by Europe’s aviation industry for wider voluntary use of biometric technology could offer a more seamless way through airports, including Larnaca and Paphos, as Cyprus seeks to strengthen its ...

Is it too late to aim to become a Japanese teacher in your 40s or 50s? Can you get qualified and find work starting in your ...

The National Cyber Security Agency hosted the fifth Qatar Cyber Governance and Assurance Conference, launching key frameworks ...