After that incident, the center created a four-tiered plan to have backup scenarios in place for people to still be able to reach a dispatcher. Now, they’re trying to add a fifth tier, which lies in ...

On Google's end, it seems RCS emergency texting will carry some significant benefits. Rather than just being able to text ...

Google announced it will bring RCS messaging to 911 services for improved communication in June 2024. Google has now been ...

From icy rivers to prolonged winter rescues, EMS teams must prepare for the harsh elements. Here’s how to stay warm, alert and effective in cold-weather emergencies.

Android is on track for an RCS upgrade with Google Messages, enabling location sharing, high quality media, and more. Read on!