By Makafui Afi Asante AMPONSAH In today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Sonata Software (NSE: SONATSOFTW) (BSE: 532221), a leader in Modernisation Engineering, today announced a partnership with ...

An IBM survey reveals that 94% of CIOs use AI in line-of-business functions, with over 50% expecting widespread usage by 2025 ...

The hospitality industry is no stranger to innovation, but in recent years, technological integration has leaped forward, particularly in beverage management. With increasing competition, razor-thin ...

We've reached a point where customers won't wait even a few seconds for an app to load or a login to work. In this new era of digital impatience, CIAM platforms have become business critical, serving ...

The financial services industry has long grappled with the challenge of delivering truly personalized customer experiences ...

Customer experience is no longer a soft business function—it is the economic backbone of modern enterprises, dictating ...

Real-time guidance and full-call monitoring reflect a growing industry shift toward AI-enhanced quality management LAS VEGAS, ...

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a ...

Maruthi Prasad Gundla's insights compellingly underscore how these innovations are shaping the future of risk management, ...