These pages have information about how to complain to the BBC, with links to the BBC’s Complaints Framework, the BBC’s regulator Ofcom and regular reports about complaints. These are recent ...

Loud music and barking dogs were the leading causes of noise complaint made by Preston residents about their neighbours last year. The two dins topped the list of disturbances reported to Preston ...

You don't have to be an award-winning copywriter to create effective sales letters. In fact, writing great sales letters is more of a science than an art. Even the pros use proven "templates" to ...

A look at service requests filed with the city reveals the biggest sources of vexation. By Josh Ocampo Living in New York City isn’t easy when you consider the high costs, the crowds and the ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

Pause and center yourself—Viktor Frankl’s Man’s Search for Meaning teaches that between stimulus and response lies our power to choose. Take that moment to reflect, ensuring your reply is ...

Brits are being warned that you could face large fines for illegal use of wood-burning stoves which have become increasingly popular. It is believed that about 10% of homes in the UK are now ...