In the ever-evolving landscape of banking customer service, the contact center plays an increasingly important role in deposit retention and customer loyalty. Understanding and optimizing key ...

The landscape of estate agencies is evolving rapidly, bringing new opportunities and challenges in 2025. With rising client expectations, increased competition, and a growing reliance on digital tools ...

Small Language Models (SLMs) are poised to revolutionize the way businesses interact with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. By streamlining ...

Salesforce is transitioning from a growth story to focusing on profitable growth, with rising profit margins. Click here to ...

Workday's disappointing share price performance over the past year is justified and does not make the stock a bargain.

Dreaming of starting an online business? You’re not alone. Many folks have that itch to create something of their own, ...

Al Rajhi Bank’s 9M 2024 profit up 14% to SAR 14.2B; Q3 at SAR 5.1B 9 M 2024 Al Rajhi Bank H1 2024 profit rise 10% to SAR 9.1B; Q2 at SAR 4.69B 6 M 2024 Al Rajhi Bank’s Q1 2024 profit grows 6% to SAR 4 ...

One colloquial phrase from the business world that has uniquely developed in the 21st century is “Customer Relationship Management” or CRM, which was coined by the Gartner Group in the late 1990s.

The start of 2025 has brought some good news for income-focused investors, with three companies announcing dividend increases ...

House Speaker Mike Johnson, R-La., gives a thumbs-up as the House of Representatives meets to elect a speaker and convene the new 119th Congress at the Capitol in Washington, Friday, Jan. 3, 2025 ...