AT&T Inc. T has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...