Excellence in customer service in a face-to-face contact center, providing outsourcing solutions to governments, private sector organizations and utility companies. Every interaction can open up ...

Rebadging your in-house customer service lets you focus on your core business functions while retaining top talent, giving you a competitive edge. With the captive model, companies establish and ...

TP Microservices complements your own solutions with advanced AI and is the bridge to access the TP Delivery System (TPDS), encompassing our proven High Touch, High Tech, High Standards capabilities ...

Customer support is about helping people solve everyday problems. While AI-augmented tools and channels offer convenience when quickly addressing simple queries, customers still want live support when ...

We’re looking for a Licensing Specialist with expertise in software licensing. In this role, you’ll provide tailored support and guidance on a range of licensing options, ensuring that each partner, ...

Transform your human resources (HR) services delivery model and adapt to the changing needs of employees and organizations through TP’s HR outsourcing (HRO) solutions. Reduce costs, and drive ...

We’re looking for a Technical Solutions Specialist in the tech sector. In this role, you’ll provide expert support for a range of industry-leading products and services, focusing on cloud solutions, ...

We're looking for a Request Management Leader. You will lead and oversee the team responsible for provisioning, de-provisioning, and access control for approximately 140,000 employees across Latin ...

We're looking for a multichannel Customer Expert. You will provide top-notch support via chat and other channels. If you're a good listener who excels at understanding and meeting customer needs, this ...

Select topics and stay updated with our latest insights.

We’re looking for a Bilingual Desktop Engineer to ensure the timely resolution and management of incidents, requests, and requirements received through the IT Service Desk. This role will provide ...

TP leads the way in digitalization and analytics, enabling organizations to move on from traditional approaches to shared services, business process outsourcing (BPO), and business process services ...