This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. In May 2025, two of the most talked-about ...

We have all heard the warnings that invading armies of robots are going to steal our jobs. Few industries are safe; legal clerks and translators are as vulnerable as supermarket cashiers and long-haul ...

A number of unexpected catastrophes and shortages dominated the headlines in the first quarter of 2011. Japan was hit by a magnitude 9.0 earthquake and tsunami that caused a nuclear disaster, ...

Evidence is mounting that conventional approaches to strategic human capital management are broken. This is particularly true for performance management (PM) systems—the appraisal approaches in which ...

A version of this article appeared in the Spring 2019 issue of strategy+business. By now, the idea of business as a force for good has taken hold, and the discussion around poverty has changed, too.

A version of this article appeared in the Autumn 2018 issue of strategy+business. In December 2014, a year shy of its 30th anniversary and as popular as ever, New York City’s Union Square Cafe faced a ...

Almost every business today faces major strategic challenges. The path to creating value is seldom clear. In an ongoing global survey of senior executives conducted by Strategy&, PwC’s strategy ...

A version of this article appeared in the Spring 2017 issue of strategy+business. “Everything went quiet.” That’s how one manager described the workplace immediately after his company announced a ...

A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...

A version of this article appeared in the Spring 2019 issue of strategy+business. Leaders today are well aware that their organization’s culture is an asset that must be managed with purpose and care.

The job of a chief executive officer at a large publicly held company may seem to be quite comfortable — high pay, excellent benefits, elevated social status, and access to private jets. But the ...

So says Tokyo-based business scholar Ikujiro Nonaka, coauthor (with management researchers Ryoko Toyama and Toru Hirata) of Managing Flow: A Process Theory of the Knowledge-Based Firm (Palgrave, 2008) ...