Give customers the power to drive more efficient revenue growth by connecting digital marketing teams to the contact center ...

Dubbed Q-Behavior Analytics and Audit (Q-BA2) is designed to meet the mission-critical needs of government agencies and commercial enterprises ...

Landbase, a leader in agentic AI for go-to-market (GTM), is launching Campaign Feed, a product enhancement of the Landbase platform designed to transform how businesses manage their GTM.

According to the vendor, with the Product, Marketing, Consumer Insight, and eComm Hubs, brands can improve decision making across the entire brand and product life cycle, resulting in higher ...

Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience ...

Developed in partnership with top clinical professionals, the solution leverages Google Gemini 2.0 Flash through Vertex AI to create a more efficient and accurate way to analyze medical documents ...

Crawford Technologies, provider of document solutions that streamline, improve and manage customer communications, is releasing Version 5.8 of its Digital Transform Engine (DTE) with key upgrades that ...

Expel seamlessly integrates with and injects additional context from industry-leading email security tools, correlating across endpoint, user, and network activity to uncover the full scope of ...

Knowledge Domains enhance knowledge management systems by enabling tagging, improving search accuracy, supporting web navigation, facilitating semantic fingerprinting, and more ...

Avaya Infinity transforms fragmented experiences into authentic connections that nurture relationships and build loyalty ...