It might not be warm enough to turn on the air conditioner this week, but you might be turning the heat back on overnight instead. NYSEG wants to make sure you know how to read your bill. NYSEG shared ...

BUFFALO, N.Y. (WKBW) — All New York State Electric and Gas (NYSEG) customers will be receiving a one-time bill credit that will be applied automatically. The company will be using funding from the ...

DEPEW, N.Y. (WIVB) — Numerous NYSEG customers are speaking out against the energy provider after they reported their monthly bills have gone up hundreds of dollars. Residents claim NYSEG’s new smart ...

Hello! I cover the Eastern Suburbs for 7 News WKBW. If you have a story idea, please email me at [email protected] ALDEN, N.Y. (WKBW) — Multiple NYSEG customers have reached out to 7 Problem ...

NEW YORK (WBNG) -- According to NYSEG and AVANGRID, more than half of the charges on utility customer bills are outside the companies’ control. Due to rising customer complaints, NYSEG said it has ...

ROCHESTER, N.Y. — NYSEG and RG&E are going to provide a bill credit for all customers. The one-time credit will be applied automatically to an upcoming bill. NYSEG electric customers will get $9.52, ...

Senator Lea Webb and Assemblymember Anna Kelles will collaborate with the Public Utility Law Project of New York to host a workshop to help Tompkins utility customers check their eligibility for ...