you need to be online is one of them. Try the following suggestions to fix the issue: Connect to Xbox Live Enable My Home Box. Clear Xbox Cache Clear Alternate MAC Address to restart the console.

4. Once you add your MAC address to your router, restart your Xbox One console and try to reconnect to the internet. Quick tip: You can contact the Xbox support team or your internet service ...

If your Xbox is having similar issues with your connection, you first need to identify the MAC address of your device — here's where you can find it on the Xbox Series X and Series S consoles.