In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...

A decentralized company that is globally and intelligently connected, one whose employees can work from anywhere, whose customers and partners can succeed from anywhere, and whose definition of ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

I burned a pot of black beans the day I hired my virtual assistant. I was on break from my day job, writing my book proposal, preparing beans for dinner, and trying to stay relatively sane during the ...

FOND DU LAC — Moraine Park Tehnical College vrtual assistant program is working to help fill the increased need for remote workers. This technical diploma program is offered online and provides the ...

Black Hawk College in Moline has launched a new online Virtual Assistant certificate program. Courses can be completed online. The program is designed for those with an associate of applied science ...