I’ve long been captivated by the idea of creating a leadership “user’s manual.” The basic idea is that managers should create a short guide to their personality, work style and, yes, even quirks, so ...

Among the growing list of pet peeves we accumulate as we age, few rank higher than unusable user manuals, at least in my house. Just say the words “user manual” to my husband and you can almost see ...

May 6, 2008 There are a million reasons why your user manual gets separated from your gizmo, but the universal law of gadgetry stipulates that it does, and most importantly, it isn’t available when ...

In 2013, businessman Ivar Kroghrud shared one of his essential leadership tips with The New York Times that was inspired by, surprisingly, his time in the Norwegian navy. Kroghrud, the co-founder, ...