Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO described it.

Bag fees. Assigned seats. “Variable” award pricing. Expiring flight credits. It’s been a lot, you might say of the past few months at Southwest Airlines.

Southwest CEO Bob Jordan said changes like scrapping its signature policies of unassigned seating and "Two bags fly free" ...

Southwest CEO Bob Jordan said Denver is "extremely, extremely important" to the airline's passenger and cargo growth.

Southwest Airlines officially ended its longtime "bags fly free" policy as the airline began charging customers for checked bags on all flights. However, as the company implements this major change, ...

For years, Southwest Airlines stood apart from other airlines by not assigning seating. The open seating arrangement has now been scrapped and, starting in early 2026, customers will be assigned seats ...

Southwest Airlines has built its own cargo facility at Denver International Airport so it can move more cargo for customers ...

Last week, Southwest Airlines CEO Bob Jordan broke his silence on this move at the Bernstein Strategic Decisions Conference.

There are big updates from Southwest Airlines from the airline's appearance at the annual meeting of the global aviation ...

We are privileged and pleased to have Southwest Airlines joining us here today. Bob Jordan, the CEO is here; Tom Doxey, the CFO; and the IR team, Julie Landrum and crew are with us as well.