During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Although proponents tout the state-wide program for its efficiency, transparency, and safety, local governments and state legislators push for greater consumer rights when it comes to installing the ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

Since the mid 1980s, employees at the Florida Power & Light Co. (FPL) had been using portable, temporary power quality meters to help customers identify problems in their facilities. These meters cost ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

Stanley Gairey couldn’t understand how he had gone through 2,700 gallons of water at his home in one day. But his $400 water bill said he had. Gairey, a 67-year-old Santa Fe native, called the city’s ...

The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

(TNS) — New automatic water meters being installed across New Orleans could finally solve one of the city's most frustrating problems: unpredictable and unreliable Sewerage & Water Board bills. But ...

Energy regulator Ofgem has made an announcement ...