Automotive manufacturers scour their private polls just as fastidiously as politicians do theirs, but the big difference is that there is never a "judgement day" for the car makers because they keep ...

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...

Patient satisfaction is a metric that has vast financial implications for hospitals. For example, happy patients are 74% more likely to pay their bills in full, versus 33% of less satisfied patients.

CableTV.com has released its annual customer satisfaction awards. Spectrum secures bragging rights in multiple categories. DRAPER, UT, UNITED STATES, January 5, 2026 /EINPresswire.com/ — CableTV.com ...

Airports are crammed, flight fares are up and airlines are looking ahead to a hectic summer. And all the while North American travelers are kind of dissatisfied – at least according to consumer ...

The public hasn’t been this satisfied with federal government services since the pre-pandemic era, according to the 2023 American Customer Satisfaction Index Federal Government Report. The ACSI report ...

Dallas city executives are again asking council members to offer feedback on the city’s citizen satisfaction survey. Here’s ...

Higher nurse turnover in hospitals was associated with an increase in patient falls, according to a December study published in JAMA Network Open. Long-term care operators may be able to learn from ...