The pair had instead booked a regular twin room. The Premier Inn statement continues ... have a working lift so they could do what non-disabled people take for granted: get a night’s sleep ...

A family claim they had to head straight home from their holiday because Premier Inn failed to offer them the right room. Andrew Henry had headed down from Manchester to Cardiff with his parents ...

She said she waited for more than 10 minutes in her room after the fire ... policies and the safety of disabled customers," Dr Barham-Brown added. A Premier Inn spokesperson said the company ...