This study included six open-ended questions: Researchers manually coded each of the 375,834 open-ended answers into one of four categories: responsive to the question; does not match the question; ...

Every poll involves a questionnaire that contains a standardized set of questions that are asked of every person. The way a question is asked can affect the answers that people give. In an open-ended ...

While interviewers often assume they hold all the power during the interview process, candidates are increasingly asking more insightful questions to assess whether they should make a move to a new ...

Strategic questions open up the lines of communication to create a dialogue more in line with a conversation than an interview. In customer service calling, a salesperson uses strategic questions to ...