Sentiment analysis produces estimates of the attitude or tone present in a natural language excerpt. Often these estimates will fall along a single dimension, a continuum from purely negative to ...
In Salesforce’s most recent State of the Connected Customer study, 80% of respondents said a company’s customer experience is as important as its products and services. Sixty-five percent said they ...
Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...
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XRP Social Sentiment Hits “Extreme Negativity”—A Historical Setup for a Reversal?
XRP (CRYPTO: XRP) sits near $1.90 with sentiment hitting levels not seen since before its last major rally. The Crypto Fear & ...
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