Across the global hotel sector, artificial intelligence is being positioned as a key driver of operational efficiency, ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Direct booking channels are increasingly important for hotel growth, yet many websites still fail to deliver the fast and simple experience travellers expect.

The hotel industry is a major player in the global economy, raking in more than a trillion dollars in revenue. And let's be real, who doesn't love a good hotel stay? But have you ever wondered who's ...

Smart hotel room syndrome describes the frustration when hotel technology designed to simplify stays actually makes them more complicated. According to a recent Hotels.com survey, 52 percent of hotels ...

Marriott International Teams with Samsung and Legrand to Launch the Industry’s Internet of Things (IoT) Hotel Room. It wasn’t that long ago that typical hotel room technology consisted of an ...

Sabre is working with Accor on the development of what the distribution company is calling a “full-service property management capability.” Sabre says the existing functionality from its central ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The pandemic has strained most industries, but few have ...

WHY IT RATES:TRS Hotels has new hotel technology that will create a new level of service for guests-Eric Bowman, TravelPulse Senior Editor TRS Hotels, the luxury adults-only brand of Spanish hotel ...

There’s no question technology is reinventing the hospitality industry. Online hotel booking is now the norm, and check-in via smartphone is becoming more prevalent. But the notion of “hospitality” ...

It’s safe to say that technological advancements have played a crucial role in the development of the hospitality industry over the last two decades. As the founder of a digital marketing agency ...

2017 posed new and old challenges for the hotel industry. Issues of security emerged after a gunman opened fire on a crowd in Las Vegas from his hotel room. The number of international tourists to the ...