123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Earlier last week HP propagated new firmware to their printers, rendering 3rd party ink cartridges incompatible. The firmware was intentional and not a bug. The printer manufacturer also stated it won ...

HP Inc. subsidiarity HP PPS Australia Pty Ltd will compensate customers who bought printers equipped with a feature designed to prevent the use of third-party manufactured ink cartridges. The ...

HP has released an update that prevents printers from working with third-party ink cartridges. Users have reportedly complained about genuine HP ink costing more than twice as much as third-party ink.

HP issued a stealth firmware update last March that disabled OfficeJet inkjet printers who use third-party inks/cartridges. A law firm just sued HP for issuing a firmware update that has a preset ...

HP and consumer advocates continue to clash over the use of printer cartridges, with HP promoting their own costly original cartridges and consumers seeking the freedom to select from various ...

A new report from Dutch technology site PCM recently reported that HP is now blocking non-HP branded ink cartridges though the printer firmware. Last week it was discovered that a number of HP ...

Last week, HP printer users around the world were inconvenienced when their devices stopped printing and threw up an error message, seemingly out of nowhere. Fast ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

The Australian Competition and Consumer Commission (ACCC) has told HP PPS Australia to compensate customers who purchased its printers without being told they contained technology that did not allow ...