Streamline your hotel arrival and departure experience with these top tips from a hospitality expert.

Hotel check-in is shifting from desk lines to phones, kiosks, and digital keys. Major brands now let guests skip the front ...

Gen Z leads the charge with 82% preferring apps and kiosks, while U.S. hotels embrace technology to meet evolving guest expectations NEW YORK, June 11, 2025 /PRNewswire/ -- The traditional hotel front ...

The author basically says the best thing you can do when you check into a hotel is to give $20 to $50 to the front desk. This can get you anything from a "free" minibar to upgraded rooms, to all sorts ...

Starwood Hotels & Resorts this spring will start a pilot program in which guests can skip the front-desk check-in process and use their smartphones to open their hotel room doors without a key. The ...

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not. See more ...

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. Starting next month, workers at the Coralville Marriott Hotel will begin upgrading the locks on all the ...