CAUSED THE ENGINE TO FLY OFF. THAT IS STILL UNDER INVESTIGATION. MILWAUKEE IS NOW USING ARTIFICIAL INTELLIGENCE TO TRAIN ITS 911 DISPATCHERS. >> THEY GAVE US A SNEAK PEEK OF THE NEW SYSTEM TODAY.

GRAND JUNCTION, Colo. (KJCT) — New emergency dispatchers with the Grand Junction Regional Communication Center (GJRCC) are in their second week of training, learning the skills needed to be the calm ...

WAUSAU, Wis. (WSAW) - They’re the first voice you hear when you call 911. Dispatchers are often the unsung heroes when an emergency arrives and it’s not a job everyone can handle. This week is ...

Jensen has been a dispatcher with the San Diego Fire-Rescue Department for more than nine years and is currently a fire dispatch administrator. He lives in San Diego. From a very early age, we are all ...

Catch up on 911 Crisis Center on Peacock or the Oxygen App. A report of gunshots fired near a store that left a man wounded on the ground sent dispatchers into overdrive. Dispatchers worked to get ...

APCO International offers specialized, affordable training for public safety communications professionals, from foundational skills to advanced certifications. Courses cover critical topics like ...

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources, including ...

The Boulder Police and Fire Communications Center’s training program has been certified by the Association of Public-Safety Communications Officials, the largest organization for public safety ...

KANSAS (KSNW) — A 911 dispatcher shortage continues to affect rural Kansas counties. There is work to help improve training, shorten response times, and increase responder safety. Some departments are ...